Help & Support

Get help with CartCARE, find any page you can open, or read how we support accessibility.

Sign in to CartCARE

  • Support portal

    Contact CAREier Support: open a support request, check on one you have sent, or find our email and phone number.

  • Accessibility

    Our accessibility statement, keyboard tips, and how to report a problem or ask for another format.

Urgent issues

If a problem is stopping your work in CartCARE, open a support request in the Support portal and say that it is urgent. Include the page address and what you were trying to do.

The Support portal is for CartCARE software support. For a patient-care emergency, follow your facility's procedures.

Keyboard users will find shortcuts in the keyboard tips.